Delivery
In-stock products are generally dispatched within 2-3 days after receipt of payment and are shipped via GLS Courier.
Boxes are amply sized and your items are well-protected. However if products were damaged in transit, we request that you report it immediately. For visibly damaged package, please sign the delivery note accordingly. Once the damaged package are received back into our warehouse , we will send out replacement products.
Returns
Before return products contact us by email contact@virts.ie to complete RMA request.
Returned product(s) must be in the original packagin including full set as been sold.
Non-faulty goods or incorrect items must be sent back within 14 days of recepit.
Faulty software or pre owned hardware can be returned up to 3 months after date on which it was despatched. Faulty new hardware can be returned for a like-for-like exchange up to 12 months after the date on which it was despatched.
We do not accept returns of products returned more than 30 days from the date of shipping, opened and used, in non original condition, damaged, with missing parts, parts of the bundle unless full bundle is returned,
Please do not send products back without contacting our team.
Always obtain proof of posting from shippinh company.